#vns-aichat-root{position:fixed;right:18px;bottom:18px;z-index:999999;font-family:inherit;width:auto;height:auto}.vns-aichat-btn{position:fixed;bottom:22px;right:22px;width:64px;height:64px;background:#c62828;border-radius:50%;display:flex;align-items:center;justify-content:center;cursor:pointer;border:none;box-shadow:0 8px 24px rgba(0,0,0,.25);transition:transform .2s ease,box-shadow .2s ease;z-index:9999;padding:0;overflow:hidden}.vns-aichat-btn img{width:100%;height:100%;object-fit:cover;pointer-events:none;display:block}.vns-aichat-btn:hover{transform:scale(1.08);box-shadow:0 12px 32px rgba(0,0,0,.35);background:#a61e1e}@media (max-width:768px){.vns-aichat-btn{width:58px;height:58px}}.vns-aichat-btn:before{content:"";position:absolute;inset:0;border-radius:50%;box-shadow:0 0 0 0 rgba(212,0,0,.22);animation:vns-aichat-pulse 4.5s infinite;z-index:-1}@keyframes vns-aichat-pulse{0%{box-shadow:0 0 0 0 rgba(212,0,0,.22)}70%{box-shadow:0 0 0 10px rgba(212,0,0,0)}100%{box-shadow:0 0 0 0 rgba(212,0,0,0)}}.vns-aichat-panel.is-open~.vns-aichat-btn:before{animation:none;box-shadow:none}.vns-aichat-panel{position:fixed;right:18px;bottom:86px;width:360px;max-width:calc(100vw - 36px);height:520px;max-height:calc(100vh - 140px);background:#fff;border:1px solid #ddd;border-radius:16px;box-shadow:0 12px 28px rgba(0,0,0,.2);display:none;z-index:9999;overflow:hidden}.vns-aichat-panel.is-open{display:flex;flex-direction:column}.vns-aichat-header{padding:10px 12px;border-bottom:1px solid #eee;display:flex;justify-content:space-between;align-items:center;gap:10px}.vns-aichat-title{font-weight:800;font-size:14px}.vns-aichat-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.vns-aichat-action{border:1px solid #111;background:#fff;color:#111;border-radius:12px;padding:7px 10px;cursor:pointer;font-size:12px;font-weight:600;line-height:1}.vns-aichat-action:hover{background:#f2f2f2}.vns-aichat-close{border:1px solid #111;background:#111;color:#fff;border-radius:12px;padding:7px 10px;cursor:pointer;font-size:12px;font-weight:700;line-height:1}.vns-aichat-close:hover{background:#000}.vns-aichat-body{flex:1 1 auto;min-height:0;padding:12px;overflow-y:auto;-webkit-overflow-scrolling:touch;display:flex;flex-direction:column}.vns-aichat-body .vns-aichat-msg{flex:0 0 auto}.vns-aichat-msg{margin-bottom:10px;font-size:13px;line-height:1.35}.vns-aichat-msg .role{font-size:11px;opacity:.65;margin-bottom:2px}.vns-aichat-msg.user .bubble{background:#f3f3f3;border-radius:10px;padding:8px 10px}.vns-aichat-msg.assistant .bubble{background:#fff;border:1px solid #eee;border-radius:10px;padding:8px 10px}.vns-aichat-cards{margin-top:8px}.vns-aichat-card{display:block;padding:8px 10px;border:1px solid #eee;border-radius:10px;text-decoration:none;margin-top:6px;font-size:13px}.vns-aichat-footer{padding:10px 12px;border-top:1px solid #eee;display:flex;gap:8px}.vns-aichat-input{flex:1;border:1px solid #ccc;border-radius:12px;padding:10px 12px;font-size:14px}.vns-aichat-send{border:1px solid #111;background:#111;color:#fff;border-radius:12px;padding:0 14px;cursor:pointer;font-weight:600}.vns-aichat-send:hover{background:#000}.vns-aichat-formwrap{padding:0 12px 10px}.vns-aichat-form{border:1px solid #eee;border-radius:12px;padding:10px;background:#fafafa}.vns-aichat-form-title{font-weight:600;margin-bottom:8px;font-size:13px}.vns-aichat-form-row{margin-bottom:8px;display:flex;flex-direction:column;gap:4px}.vns-aichat-form-row label{font-size:12px;opacity:.75}.vns-aichat-form-row input,.vns-aichat-form-row textarea{border:1px solid #ccc;border-radius:10px;padding:8px 10px;font-size:13px}.vns-aichat-form-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:10px}.vns-aichat-form-btn{border:1px solid #111;border-radius:12px;padding:9px 12px;font-weight:700;font-size:13px;cursor:pointer;line-height:1}.vns-aichat-form-btn[data-role=order-submit],.vns-aichat-form-btn[data-role=ticket-submit]{background:#111;color:#fff}.vns-aichat-form-btn[data-role=order-submit]:hover,.vns-aichat-form-btn[data-role=ticket-submit]:hover{background:#000}.vns-aichat-form-btn[data-role=form-cancel]{background:#fff;color:#111}.vns-aichat-form-btn[data-role=form-cancel]:hover{background:#f2f2f2}.vns-aichat-thinking .bubble{display:flex;align-items:center;gap:8px;opacity:.9}.vns-aichat-spinner{width:14px;height:14px;border:2px solid rgba(0,0,0,.2);border-top-color:rgba(0,0,0,.7);border-radius:50%;display:inline-block;animation:vns-aichat-spin .8s linear infinite}@keyframes vns-aichat-spin{to{transform:rotate(360deg)}}.vns-aichat-send.is-disabled,.vns-aichat-input.is-disabled{opacity:.6;cursor:not-allowed}@media (max-width:420px){.vns-aichat-actions{gap:6px}.vns-aichat-action,.vns-aichat-close{padding:6px 8px;font-size:11px;border-radius:10px}}.vns-aichat-body{overscroll-behavior:contain;touch-action:pan-y}.vns-aichat-spacer{flex:1 1 auto}.vns-aichat-disclaimer{padding:8px 12px;border-bottom:1px solid #eee;display:flex;align-items:center;gap:8px;font-size:11px;line-height:1.2}.vns-aichat-disclaimer-text{opacity:.85}.vns-aichat-disclaimer-link{border:0;background:0 0;padding:0;cursor:pointer;text-decoration:underline;font-size:11px;font-weight:700}.vns-aichat-disclaimer-link:hover{opacity:.85}.vns-aichat-disclaimer{padding:8px 10px;border-bottom:1px solid #d6c46a;background:#fff7d1;display:flex;align-items:center;justify-content:space-between;gap:10px;position:relative}.vns-aichat-disclaimer-text{font-size:11px;line-height:1.2;font-weight:700;opacity:.95;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vns-aichat-disclaimer-icon{width:18px;height:18px;border:1px solid #8b7a2e;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:800;line-height:1;padding:0;cursor:pointer;background:#fff;color:#3a330f;flex:0 0 auto}.vns-aichat-tooltip{display:none;position:absolute;top:calc(100% + 6px);right:10px;max-width:320px;padding:10px 12px;background:#111;color:#fff;border-radius:6px;font-size:12px;line-height:1.25;z-index:1000000;box-shadow:0 6px 18px rgba(0,0,0,.25)}.vns-aichat-tooltip:before{content:"";position:absolute;top:-6px;right:16px;border-width:0 6px 6px;border-style:solid;border-color:transparent transparent #111}.vns-aichat-disclaimer:hover .vns-aichat-tooltip{display:block}.vns-aichat-tooltip.is-open{display:block}@keyframes vns-aichat-nudge{0%{transform:translateY(0)}85%{transform:translateY(0)}90%{transform:translateY(-6px)}95%{transform:translateY(0)}100%{transform:translateY(0)}}.vns-aichat-btn.vns-aichat-attn{animation:vns-aichat-nudge 3.5s infinite}.vns-aichat-teaser{position:fixed;right:22px;bottom:105px;width:260px;max-width:calc(100vw - 120px);background:#111;color:#fff;border-radius:14px;padding:10px 12px;box-shadow:0 10px 28px rgba(0,0,0,.28);cursor:pointer;z-index:1000000}.vns-aichat-teaser:after{content:"";position:absolute;right:28px;bottom:-8px;border-width:8px 8px 0;border-style:solid;border-color:#111 transparent transparent}.vns-aichat-teaser-title{font-weight:800;font-size:13px;margin-bottom:3px}.vns-aichat-teaser-text{font-size:12px;line-height:1.25;opacity:.9}#vns-aichat-root .vns-aichat-teaser-close{position:absolute;left:-10px;top:-10px;box-sizing:border-box;width:26px;min-width:26px;height:26px;min-height:26px;margin:0;border-radius:50%;border:2px solid #fff;background:#d40000;color:#fff;font-size:18px;font-weight:800;line-height:1;cursor:pointer;box-shadow:0 6px 16px rgba(0,0,0,.25);display:inline-flex;align-items:center;justify-content:center;padding:0}.vns-aichat-teaser-close:hover{background:#b80000}#vns-aichat-root .vns-aichat-action,#vns-aichat-root .vns-aichat-close{box-sizing:border-box;height:32px;min-height:32px;padding:0 10px;border-radius:8px;line-height:1;display:inline-flex;align-items:center;justify-content:center}#vns-aichat-root .vns-aichat-close{width:32px;flex:0 0 32px;padding:0;font-size:16px}#vns-aichat-root .vns-aichat-disclaimer-icon{box-sizing:border-box;width:20px;min-width:20px;height:20px;min-height:20px;padding:0;border-radius:50%}#vns-aichat-root .vns-aichat-footer{align-items:center}#vns-aichat-root input.vns-aichat-input,#vns-aichat-root .vns-aichat-send{box-sizing:border-box;height:36px;min-height:36px;padding:6px 10px;border-radius:8px;font-size:14px;line-height:1.2}#vns-aichat-root input.vns-aichat-input{flex:1 1 0;min-width:0;width:auto}#vns-aichat-root .vns-aichat-send{flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center}#vns-aichat-root .vns-aichat-panel{box-sizing:border-box;right:22px;bottom:98px;width:380px;max-width:calc(100vw - 44px);height:560px;max-height:calc(100vh - 120px)}@supports (height:100dvh){#vns-aichat-root .vns-aichat-panel{max-height:calc(100dvh - 120px)}}#vns-aichat-root .vns-aichat-header,#vns-aichat-root .vns-aichat-disclaimer,#vns-aichat-root .vns-aichat-footer{flex:0 0 auto}#vns-aichat-root .vns-aichat-header{display:grid;grid-template-columns:minmax(0,1fr) 32px;align-items:center;gap:8px}#vns-aichat-root .vns-aichat-actions{grid-column:1/-1;grid-row:2;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}#vns-aichat-root .vns-aichat-close{grid-column:2;grid-row:1}#vns-aichat-root .vns-aichat-action[aria-pressed=true]{background:#111;border-color:#111;color:#fff}#vns-aichat-root .vns-aichat-body,#vns-aichat-root .vns-aichat-formwrap,#vns-aichat-root .vns-aichat-form-fields{flex:1 1 0;min-height:0;min-width:0;overflow-y:auto;overflow-x:hidden;overscroll-behavior:contain;scrollbar-gutter:stable;-webkit-overflow-scrolling:touch}#vns-aichat-root .vns-aichat-formwrap{display:none;padding:0;overflow:hidden}#vns-aichat-root .is-form-open .vns-aichat-formwrap{display:block}#vns-aichat-root .is-form-open .vns-aichat-body,#vns-aichat-root .is-form-open .vns-aichat-footer{display:none}#vns-aichat-root .vns-aichat-form{box-sizing:border-box;display:flex;flex-direction:column;height:100%;min-height:0;margin:0;padding:0;border:0;background:#fff}#vns-aichat-root .vns-aichat-form-fields{padding:12px;scroll-padding:12px}#vns-aichat-root .vns-aichat-form-title{color:#111;font-size:16px;font-weight:800;line-height:1.3;margin:0 0 6px}#vns-aichat-root .vns-aichat-form-help{color:#626c73;font-size:12px;line-height:1.45;margin:0 0 16px}#vns-aichat-root .vns-aichat-form-row{flex:0 0 auto;margin-bottom:12px}#vns-aichat-root .vns-aichat-form-row label{font-size:12px;font-weight:700;opacity:1}#vns-aichat-root .vns-aichat-form-row input,#vns-aichat-root .vns-aichat-form-row textarea{box-sizing:border-box;width:100%;min-width:0;height:38px;min-height:38px;padding:8px 10px;border-radius:8px;font-size:14px;line-height:1.4}#vns-aichat-root .vns-aichat-form-row textarea{height:88px;min-height:88px;resize:vertical}#vns-aichat-root .vns-aichat-form-actions{position:static;flex:0 0 auto;margin:0;padding:12px;border-top:1px solid #eee;background:#fff;gap:8px}#vns-aichat-root .vns-aichat-form-btn{box-sizing:border-box;height:36px;min-height:36px;padding:0 12px;border-radius:8px;font-size:12px;line-height:1.2;display:inline-flex;align-items:center;justify-content:center}@media (max-width:420px){#vns-aichat-root .vns-aichat-form-row input,#vns-aichat-root .vns-aichat-form-row textarea,#vns-aichat-root input.vns-aichat-input{font-size:16px}}@media (max-height:480px){#vns-aichat-root .vns-aichat-panel{bottom:12px;height:calc(100vh - 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