Notification and Tracking
For the most part, all domestic US
shipping is handled by United Parcel Service (UPS). We take
seriously the cost of shipping and constantly strive to modify our
shipping tables to benefit our customers. All shipping costs are
based on total purchase price per shopping experience. We sometimes
will ship United States Postal Service (USPS), without notice.
For international customers USPS is
the shipping method of choice. All shipping charges are estimated.
Actual shipping charges may vary. We will never charge more for
shipping costs listed on your order without gaining your approval
To ensure receipt of all Happy Trail's
email related to your order, please add @happy-trail.com and
QuantumViewNotify@ups.com to your safe senders list.
If your order is shipped via United
Parcel Service (UPS) you will receive an e-mail with a tracking
number directly from the UPS e-mail notification center. UPS
shipping time is from 2-7 business days depending on how far you
live from our store in Boise, Idaho. Once your order has
shipped and you have received your tracking number by e-mail, you
can track your order at ups.com.
International order tracking is at
Please check your account for updates
on your order including tracking numbers.
Funds for online orders are typically
captured in their entirety within 24 hours. You will be notified by
email or phone if your method of payment is declined.
Our normal shipping and handling for
in-stock items is 2-3 business days. Add the actual shipping time
for the product to arrive at your shipping destination. If any part
of your order is out-of-stock or being custom built for you we will
contact you via email or phone within 3 business days. Our standard
practice is to send a partial order if part of the order is ready to
During our busy season we do become
back-ordered and do not always have inventory in stock. We try our
best to get our products to you in a timely manner and appreciate
your patience in waiting for our quality American-made
products. Orders that include items from other manufactures may have
longer processing time if those items are not in stock.
We make every attempt to update you on
status changes but our main concern is getting your product out the
door and on its way. Please feel free to give us a call or send us
an email to check the status of your order.
If you have questions regarding your
order please email us at firstname.lastname@example.org. We will be pleased to provide you with a prompt response. Thank you again for your order and
please know we are delighted to serve you.