Happy Trails Products
Terms and Conditions
Notification and Tracking
For the most part, all domestic US
shipping is handled by United Parcel Service (UPS). We take
seriously the cost of shipping and constantly strive to modify our
shipping tables to benefit our customers. All shipping costs are
based on total purchase price per shopping experience. We sometimes
will ship United States Postal Service (USPS), without notice.
For international customers USPS is
the shipping method of choice. All shipping charges are estimated.
Actual shipping charges may vary. We will never charge more for
shipping costs listed on your order without gaining your approval
To ensure receipt of all Happy Trail's
email related to your order, please add @happy-trail.com and
QuantumViewNotify@ups.com to your safe senders list.
If your order is shipped via United Parcel Service (UPS) you
will receive an e-mail with a tracking number directly from the UPS e-mail notification center. UPS shipping time is from 2-7 business days depending on how far you live from our store in Boise, Idaho. Once your order has shipped and you have received your tracking number by e-mail, you can track your order
International order tracking is at
Please check your account for updates
on your order including tracking numbers.
Funds for online orders are typically
captured in their entirety within 24 hours. You will be notified by
email or phone if your method of payment is declined.
Our normal shipping and handling for in-stock items is
2-3 business days. Add the actual shipping time for the product to
arrive at your shipping destination. If any part of your order is out-of-stock or being custom built for you we will contact you via email or
phone within 3 business days. Our standard practice is to send a partial
order if part of the order is ready to ship.
During our busy season we do become
back-ordered and do not always have inventory in stock. We try our
best to get our products to you in a timely manner and appreciate
your patience in waiting for our quality American-made
products. Orders that include items from other manufactures may have
longer processing time if those items are not in stock.
We make every attempt to update you on
status changes but our main concern is getting your product out the
door and on its way. Please feel free to give us a call or send us
an email to check the status of your order.
If you have questions regarding your
order please contact firstname.lastname@example.org, (800)
444-8770 or (208) 377-8771. Thank you again for your order and
please know we are delighted to serve you.
Return Authorization Form
All products manufactured by and
bought from Happy Trails Motorcycle Products can be returned for
100% credit toward the purchase of new products.
In the event you would prefer a
refund, a restocking fee of up to 25% will ensure we can continue to
offer you quality products at a reasonable price.
No returns can be accepted on special
No returns will be accepted on
products not manufactured by Happy Trails Products.
All return shipping is paid for by the
customer. Items returned must be returned with a copy of the
original sales receipt, in original packaging, and must be saleable
Returns must be made within 30 days of the shipping date.
Return process for orders placed
click on this link, print and
fill-out the return authorization form to include with you return.
Incorrect Item Shipments: If
you received an incorrect item no extra charges will be incurred. We
will replace incorrect items and pay the additional shipping charge.
Customer Order Error: Incorrect
customer orders can be exchanged for any other item without paying
the restocking charge. However, the customer will pay the additional
shipping and handling charge. Please email
Send returns and completed
return authorization form to:
Happy Trails Products
7577 W Lemhi Street
Boise, ID 83709
- Actual products may vary slightly from what is pictured on the
website due to our constant updating of products. Similarly, we
strive to keep our product descriptions and pricing current. We
reserve the right to cancel orders for products that have been
inadvertently listed in error. We manufacture Happy Trails (TM)
merchandise here in Idaho.
All content included on this site,
such as text, graphics, logos, button icons, images, audio clips,
digital downloads, data compilations, and software, is the property
of Red-Nine, Inc. DBA as Happy Trails Products (this site's owner)
or its content suppliers and protected by United States and
international copyright laws.
The compilation of all content on this
site is the exclusive property of this site's owner and protected by
U.S. and international copyright laws. All software used on this
site is the property of this site's owner or its software suppliers
and protected by United States and international copyright laws.
Disclaimer of Warranties
This site is provided on an "as is"
and "as available" basis. No representations or warranties of any
kind are made, expressed or implied, as to the operation of this
site or the information, content, materials or products included on
You expressly agree that your use of
this site is at your sole risk. To the full extent permissible by
applicable law, this site's owner disclaims all warranties,
expressed or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose.
This site's owner does not warrant
that this site, its servers, or e-mail sent from this site are free
of viruses or other harmful components. This site's owner will not
be liable for any damages of any kind arising from the use of this
site, including, but not limited to direct, indirect, incidental,
punitive and consequential damages.
Certain state laws do not allow
limitations on implied warranties or the exclusion or limitation of
certain damages. If these laws apply to you, some or all of the
above disclaimers, exclusions or limitations may not apply to you,
and you might have additional rights.