Returns: All products manufactured by and bought from Happy Trails Motorcycle
Products can be returned for 100% credit toward the purchase of new products. In
the event you would prefer a refund, a restocking fee of up to 25% will ensure we can
continue to offer you quality products at a reasonable price.
- No returns can be
accepted on special orders.
- No returns will be accepted on products not
manufactured by Happy Trails
- All return shipping is paid for by the customer.
Items returned must be returned with a copy of the original sales receipt, in original packaging,
and must be saleable as new.
- Returns must be pre-authorized and approved via Happy Trails Internet
returns
- The products must be returned within 30 days of the shipping date
Return Process: For orders placed online: 1) Visit Your Account
from our homepage; 2) In Order History find the order containing
the part you wish to return by selecting Details 3) Tick the box
next to the item you wish to return and fill out the return request form. For
orders placed via the phone or questions please write
returns@happy-trail.com.
Incorrect Item Shipments: If you received an incorrect item no extra
charges will be incurred. We will replace incorrect items and pay the additional
shipping charge. Please email
orders@happy-trail.com for assistance.
Customer Order Error: Incorrect customer orders can be exchanged for any
other item without paying the restocking charge. However, the customer will pay
the additional shipping and handling charge. Please email
orders@happy-trail.com for
assistance.
All returns must have the return authorization number written on the outside of
box. Returns should be mailed to:
Happy Trails Products
Attn: Returns
11777 W Executive Drive
Boise, ID 83713
Our goal is for everyone to be a "Happy Customer"!