Return Authorization Form
Happy Trails manufactured products: All products
manufactured by and bought from Happy Trails can be returned for
100% credit toward the purchase (exchange) of new and different products.
For products that have been opened
there will be a rebox fee of from $5 to $25 depending on the
product in question.
In the event you would prefer a
refund, a restocking fee of up to 25% (includes rebox fee) will ensure we can continue to
offer you quality products at a reasonable price.
Products not manufactured by Happy
Trails: No refunds can be accepted unless the
product is resalable as new. This generally means the original
packaging of the product is undisturbed and always means no returns
can be accepted on products where installation has been attempted. Providing the product can be sold as new
you may choose 100% credit toward the purchase (exchange) of new and
different products or a refund minus a restocking fee of up to 25%.
All return shipping is paid for by the
customer. Items returned must be returned with a copy of the
original sales receipt, in original packaging, and again must be saleable
Returns must be made within 30 days of the shipping date.
No cancellations, refunds or returns can be accepted on special
orders. This includes all windscreens.
Return process for orders placed
click on this link, print and
fill-out the return authorization form to include with you return.
Incorrect Item Shipments: If
you received an incorrect item no extra charges will be incurred. We
will replace incorrect items and pay the additional shipping charge.
Customer Order Error: Incorrect
customer orders can be exchanged for any other item without paying
the restocking charge. However, the customer will pay the additional
shipping and handling charge. Please email
Send returns and completed
return authorization form to:
Happy Trails Products
7577 W Lemhi Street
Boise, ID 83709