Frequently Asked Questions

  1. How can I contact you?
  2. Selecting Aluminum Panniers
  3. Installation Notes
  4. Bikes You Own
  5. Website Comments
  6. Please do not hesitate to write with questions, comments, or concerns.

Answers...

  1. How can I contact you?

    Click on the Contact Us link in the Customer Service menu.

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  2. Selecting Aluminum Panniers

    Keep in mind, all of our boxes are TIG welded of .080” aluminum and are not glued or riveted together. The Happy Trails Slot Hinge Lid (SHL) is a new Patent Pending design that fits all needs. The SHL acts like both a side-hinged and fully removal lid. We have actually eliminated the hinge mechanism but the unique design allows the SHL to act as if it were hinged. This allows for confidence in having the lid securely attached. In "lid off" mode, a customer simply rearranges the hardware. All boxes are top loading. The old problem of which style lid to order if you have an interference problem is solved by the SHL. Each box has a very high quality lockable cam-latch. The addition of a small padlock or cable allows for additional security. Our cam-lock latch system gives a positive seal, meaning that the gasket always has torque applied to it resulting in no leaks. All of the lids come with footman loops for strapping additional gear to the lids. The box opening is 1 3/4”-2” smaller because of design elements. All boxes are lockable with your own padlocks (or purchase below). Each box requires two padlocks (a total of 4). Bare Aluminum boxes will have some imperfections and scratches, from the manufacturing process.

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  3. Installation Notes

    Happy Trails Product Installation

    Happy Trails Product Installation
    (Adobe Acrobat Reader Required )

    Aluminum Pannier Install
    SKU MI-Pannier

    Click Here for Installation File

    Aluminum Pannier (Puck Style) Install
    SKU MI-Pannier Puck Style

    Click Here for Installation File

    BMW R11XXGS - Rack/Pannier Install
    SKU MI-BMW R1100GS

    Click Here for Installation File

    BMW R1200GS - Rack/Pannier Install
    SKU MI-BMW R1200GS

    Click Here for Installation File

    DR650 SU Install
    SKU MI-SU Install

    Click Here for Installation File

    Kawasaki KLR650 - NW Rack & Original Side Rack Install
    SKU MI-KLR

    Click Here for Installation File

    Kawasaki KLR650 K10 Lowering Links Install
    SKU MI-K10

    Click Here for Installation File

    Kawasaki KLR650 K-9 Fork Brace Install Instructions
    SKU MI-K9 install

    Click Here for Installation File

    '08 Kawasaki KLR650 PD Nerf Install
    SKU 4-8-5B / 4-8-5G PD Nerf Install

    Click Here for Installation File

    Kawasaki KLR650 PD Nerf Install
    SKU MI-PD Nerf Install

    Click Here for Installation File

    KLR 650 Rad/Res Guard
    SKU MI-Rad/Res

    Click Here for Installation File

    KLR 650 SU Rack Install Instructions
    SKU MI-SU Rack

    Click Here for Installation File

    Suspension Tech Notes

    Click Here for File

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  4. Bikes You Own

    Questions or Concerns

    We benefit greatly from knowing what kinds of bikes you own and products you'd like to see developed. When placing your order and checking out, please take a moment to tell us about your favorite rides. The input form appears on the very last page prior to submitting your order. Thank you.

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  5. Website Comments

    Questions or Concerns

    We are constantly trying to improve our website for ease of navigation. If you have suggestions please let me know. All comments will be answered and appreciated ... thank you, kurt.simpson@happy-trail.com, webmaster.

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  6. Please do not hesitate to write with questions, comments, or concerns.

    Questions or Concerns

    Your satisfaction is extremely important to us. Please send all concerns or questions to our customer service account at Happy Trails.

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